Terms of service

Terms of Service

Welcome to CUIER STITCH. By visiting our website or purchasing from us, you agree to the following Terms of Service. Please read them carefully.

1. General Conditions

By using our website, you confirm that you are at least 18 years old.
You may not use our products for any illegal or unauthorized purpose.
We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information

We try our best to provide accurate product descriptions, images, and details.
Slight differences in color or texture may occur due to lighting or screen settings.
All products are subject to availability and may be discontinued without notice.

3. Pricing & Payments

All prices listed are inclusive/exclusive of taxes as mentioned at checkout.
Prices may change at any time without prior notice.
We accept multiple payment methods, and all payments are processed securely through approved gateways.
In case of pricing errors, we reserve the right to cancel the order and issue a refund.

4. Order & Shipping

Once an order is placed, you will receive a confirmation email/WhatsApp message.
Shipping times may vary depending on location, courier partners, or other factors.
Incorrect addresses provided by customers may lead to delays or failed deliveries.
For complete shipping details, please refer to our Shipping Policy.

5. Returns & Refunds

Returns and refunds are handled as per our Return & Refund Policy.
Products must meet our quality-check guidelines to be eligible for refunds or exchanges.
Perfumes, personal-use items, and used products are non-returnable.

6. Accuracy of Billing Information

You agree to provide complete and accurate billing and shipping information.
We may cancel or limit orders if:

Incorrect details are provided
Fraud or suspicious activity is detected
Product availability is limited

7. Prohibited Uses

You are not allowed to use our site or products for:

Fraud or misleading activities
Harassment or abusive behavior
Uploading harmful viruses or code
Violating intellectual property rights

We may terminate your access to the website if you violate these restrictions.

8. Third-Party Services

We use third-party service providers for payments, shipping, analytics, and advertisements.
We are not responsible for the content, policies, or practices of these third-party services.

9. Intellectual Property

All content on this website—including logos, product photos, descriptions, and designs—is the property of CUIER STITCH and is protected by copyright laws.
Reproduction or misuse without permission is strictly prohibited.

10. Limitation of Liability

We are not responsible for any damages resulting from misuse of products, delays in delivery, or technical issues on the website.
Our liability is limited to the value of the purchased product.

11. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time.
Continued use of the site after changes indicates acceptance.