Privacy policy

Privacy Policy

Last Updated: March 2026

At CUIER STITCH, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Provided by you during order placement or account creation:

  • Name

  • Phone number

  • Email address

  • Billing & shipping address

  • Payment details (processed securely by payment gateways)

B. Automatically Collected Information

When you browse our website:

  • IP address

  • Device details

  • Browser type

  • Pages visited

  • Cookies & tracking data

C. Optional Information

When contacting support:

  • Photos/video of products (for returns/damages)

  • Feedback, reviews, or messages

2. How We Use Your Information

We use your information for:

  • Processing and delivering your orders

  • Sending order updates and confirmations

  • Improving website performance

  • Customer support and communication

  • Detecting fraud or unauthorized activity

  • Promotional messages (only with consent)

3. Sharing of Information

We do not sell your personal data.

However, we may share your information with trusted third parties only for essential services:

  • Payment gateways (for secure payments)

  • Courier and logistics partners (for shipping)

  • Customer support tools

  • Analytics and marketing platforms (Google Analytics, Meta Pixel, etc.)

All partners follow strict privacy and data-protection standards.

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve browsing experience

  • Remember cart items

  • Analyze website traffic

  • Show personalized ads (if enabled)

You may disable cookies in your browser settings.

5. Data Security

We use advanced security measures to protect your personal data, including:

  • SSL encryption

  • Secure payment processing

  • Restricted access to stored information

  • Regular system checks and updates

However, no online method is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

You can request:

  • Access to your personal data

  • Correction of incorrect information

  • Deletion of your data (where legally allowed)

  • Opt-out of promotional messages

  • Clarification on how your data is used

To exercise these rights, contact us at info@cuierstitch.com.

7. Children’s Privacy

Our website is not intended for users under 13 years of age.
We do not knowingly collect their information.

8. Third-Party Links

Our site may contain links to other websites.
We are not responsible for their privacy practices or content.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.

10. Contact Us

For any questions regarding this Privacy Policy:

📞 Phone/WhatsApp: 91041 31498
📧 Email: info@cuierstitch.com